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Store Policies

Terms and Conditions

Online purchases must be returned within 90 days and must be new, unused, and contain all original packaging and accessories. A form of personal identification may be required. Some items cannot be returned if opened, including music, movies, and collectibles. Items that have been replaced because they are damaged, defective or incorrect must be returned, please call Customer Relations at 1-888-928-0188 or email info@redtail.org for instruction. Other restrictions may apply.

Return Policy

If you are not completely satisfied with your purchase, we will provide a refund or exchange the item within 90 days of purchase.
With Receipt: Items returned within the guidelines that are accompanied by a receipt will be refunded at the original purchase price, in the original payment method.

Without Receipt:  Items returned within the guidelines without a receipt will be processed at the lowest sale price plus applicable sales tax. Such items may be exchanged for the same product.

Shipping and handling charges will not be refunded unless an error occurred on our part in the shipment of your order.

GUIDELINES:

For items damaged in shipment, please call Customer Relations at 1-888-928-0188 or email info@redtail.org before returning.

TO RETURN AN INTERNET PURCHASE:
Print a Return Form. Complete and mail with returned merchandise.
Use the shipper of your choice.  For your protection, insure the package for the full value and send to:

CAF Red Tail Squadron
971 Hallstrom Drive

Red Wing, MN 55066

Shipping Policy
Product shipped within 24 hours with delivery in 4-6 days for most domestic locations.
Canada, Mexico and International orders will take longer.

Privacy Policy
Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: info@redtail.org
By Phone: 888-928-0188

We reserve the right to make changes to this policy. Any changes to this policy will be posted.